Privacy Policy

SkinMed®  Australia x Digital AI Beauty & Aesthetics respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit enquiries, complete contact forms, or use our AI Readiness Assessment and related services.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

We may collect the following types of personal information from you:

• First name and last name
• Email address
• Phone number
• Clinic or business name
• Job title or role
• Website address
• Enquiry details and message content submitted through contact forms
• AI Readiness Assessment responses and related information
• Technical data such as IP address, browser type, device information, and website activity

This information may be collected when you complete forms on our website, subscribe to our services, participate in assessments, or communicate with us via email or other channels.

We use the personal information we collect for the following purposes:

• To provide and manage our services, including the AI Readiness Assessment
• To deliver personalised results, recommendations, and insights based on your responses
• To respond to your enquiries, questions, and requests
• To improve our website functionality, user experience, and service delivery
• To send relevant follow-up communications, updates, and marketing materials (where you have consented)
• To analyse website performance and user behaviour
• To maintain website security and comply with legal obligations

We will only use your personal information for the purposes for which it was collected, or for related purposes that you would reasonably expect.

We do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Website hosting providers
• Shopify (our e-commerce platform)
• Analytics and tracking tools
• Email marketing and CRM systems
• Form and automation tools
• Business operations and consulting partners

These third parties are required to protect your information and use it only for the purposes we specify. We may also disclose your information where required by law or to protect our rights, property, or safety.

Our website may use cookies, analytics tools, pixels, and similar tracking technologies to improve performance, user experience, and marketing effectiveness. These technologies help us understand how visitors interact with our website and allow us to deliver more relevant content and advertisements.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

Our website may contain links to or rely on third-party tools and services that are not operated by Digital AI Beauty & Aesthetics. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through our website.

We take reasonable steps to protect your personal information from unauthorised access, use, disclosure, or destruction. This includes implementing appropriate technical and organisational security measures.

However, please be aware that no method of online transmission or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for service delivery, reporting, legal compliance, and operational purposes.

When your personal information is no longer required, we will securely delete or anonymise it in accordance with our data retention policies.

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to opt out of certain communications, such as marketing emails
• The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will post the revised Privacy Policy on this page and update the effective date at the top of the policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.